Dental Advice

Do I need emergency treatment? 

Don’t take any unnecessary risks. If you’re experiencing a dental problem, these questions will help you decide if you need to be seen for urgent treatment. If you are still uncertain you may call our triage service who will be able to help you.


Please note the following problems are non-urgent and do not require urgent attention but we appreciate you wish to have them resolved ASAP. We will make every effort to provide you with an appointment as soon as we are able and if anything changes please call us.

  • Loose or lost crowns, bridges or veneers
  • Fractured or loose dentures
  • Fractured, loose or displaced fillings
  • Chipped teeth with no pain
  • Loose wires
  • Bleeding gums



  1. Is it following a tooth extraction? If yes, have you bitten on the gauze provided for 15 minutes?

In order to do this, please ensure you get a damp gauze or clean damp handkerchief and place it over the extraction site and ensure good pressure is applied from the opposing teeth or even your finger. Avoid poking your tongue into this area or rinsing of your mouth as this can initiate further bleeding.

If this hasn’t helped call for further advice.

  1. Is it your gums that are bleeding? If yes, this is not urgent and there is no need to book. When gums are inflamed due to poor oral hygiene they will often bleed after brushing or even spontaneously. Good brushing will help but it may seem worse at first before it gets better which may take a week or two.
  2. Did a blow or other trauma to your mouth cause the bleeding? If yes, please call us.




  1. Have you noticed a swelling around the tooth or can it be seen on the outside of your face? Does the swelling extend to your eye/neck? If yes, please call us.
  2. Is the swelling affecting your vision, your breathing or is it preventing you from opening your mouth more than two fingers wide? Do you have a temperature? If yes to any of these, go straight to A&E.




  1. Has the trauma caused you to experience any loss of consciousness, blurred vision or vomiting? If yes to any of these, go straight to A&E.
  2. Has the trauma broken a tooth or has a tooth fallen out? If yes to either, please call us.




  1. Is the pain making it hard to eat or affecting your sleep? If yes, please ring for advice.




These can be caused by a sharp tooth or a denture, but sometimes they can just occur in the mouth or they can be due to a virus.

Smoothing a sharp tooth or denture may alleviate the problem. Alternatively you may wish to keep the denture out for a few days.

The use of a hot salty mouthwash and perhaps a Difflam Mouthwash may also help to alleviate the symptoms.  A local application of Bonjela may also help to sooth the soreness.

You may need to use some painkillers for a short time or at mealtimes.

If the ulcer does not heal within 3 weeks you will need to call us for further advice.



What pain killers can I use?

Please take the painkillers you normally take for a headache. Most commonly these are Paracetamol and Ibuprofen. Sometimes these medications are found in other branded medications and it is important you read the labels so that you are not exceeding the total daily limits.



There is currently no strong evidence that ibuprofen can make coronavirus (COVID-19) worse.

But until we have more information, take paracetamol to treat the symptoms of coronavirus, unless your doctor has told you paracetamol is not suitable for you.

If you are already taking ibuprofen or another non-steroidal anti-inflammatory (NSAID) on the advice of a doctor, do not stop taking it without checking first.

Do Not Exceed the advised doses of painkillers as complications can occur. If your pain persists you are welcome to call us for further advice.


Some pain may not be of dental origin such as Herpes or shingles and you may need antiviral medication.

Sensitivity of teeth can be an ongoing problem and a sensitive toothpaste can be used to rub onto the affected tooth. Avoid extremely hot or cold or sugary foods/drinks. A high or frequent intake of sugar can result in further tooth decay which could lead to the loss of your tooth.



Is attending an emergency appointment safe for you and others?

If you or anyone in your house is self-isolating, please call us in the 1st instance.

If you are experiencing any symptoms below, please use the 111 online coronavirus service to find out what to do.

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.


If you do need to attend an emergency appointment, please follow the guidelines below:

  1. Please come alone, unless you have children and don’t have child care
  2. Please come 10 minutes earlier to complete a medical form
  3. Please bring reading glasses if you need them
  4. Please bring a list of the medications you take
  5. We will be keeping the door locked during this period so please knock upon arrival to the practice
  6. Please use the hand gel as you enter reception.
  7. Please wash your hands as you enter and leave the surgery.
  8. During this period we will only be accepting card payments.



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I totally trust the dentists’ abilities and recommendations – preventative and corrective care – not invasive. They provide excellent all-round care with special care for nervous patients – not too invasive.

A very caring and conscientious dentist, and cooperative and helpful staff. They provide a relaxed atmosphere, are reliable, friendly, and punctual!